Exness an approved method Refund (ARN / RRN)
When a card refund is sent from Exness, an ARN or RRN reference helps you and your bank trace where the funds are in the settlement process.
Open Exness Account →When Exness sends a refund to an approved method, an ARN (Acquirer Reference Number) or RRN (Retrieval Reference Number) is generated. These references let your bank trace where the funds are in the settlement process. Card refunds go back to the original card and can take a few business days.
ARN and RRN references explained
- An ARN (Acquirer Reference Number) traces a card refund through the network.
- An RRN (Retrieval Reference Number) identifies a specific card transaction.
- These references are provided so your bank can locate a pending refund.
- Card refunds are returned to the original card and can take a few business days.
- You can check refund status and references from the Personal Area.
Refund references
| Reference | What it is |
|---|---|
| ARN | Acquirer Reference Number — traces a refund |
| RRN | Retrieval Reference Number — identifies a transaction |
Frequently asked questions
What is an ARN on Exness?
An ARN (Acquirer Reference Number) is a code that lets your bank trace a card refund through the payment network.
How long does a card refund take?
Card refunds are returned to the original card and typically take a few business days, depending on your bank's processing time.